Last updated: September 10, 2026
This website is operated by:
Trading name: LUNEVA
Legal name: Peralta Velasquez Jack Dany
Tax ID (RUC): 10296315121
Address: Urb. Balcones de Umapalca Mz. E-05 Lote 03, Sabandia, Arequipa, Peru
Email: ketechebeautycare@gmail.com
Phone / WhatsApp: +51 994 335 884
1. Business activity
LUNEVA is an online store selling personal care and beauty products. The information published on this site is commercial and informational in purpose, and is intended to give you clear information about the products we offer.
2. Customer service
For questions about products, orders, shipping, returns or warranties, write to us at ketechebeautycare@gmail.com or on WhatsApp at +51 994 335 884. We respond to every request relating to a purchase.
3. Complaints Book
If you live in Peru, you can file a complaint or claim relating to your purchase through our Complaints Book by writing to ketechebeautycare@gmail.com, or bring your case before Indecopi.
4. Dispute resolution in the European Union
If you live in the European Union and we cannot resolve your case directly, you can contact the European Consumer Centre in your country, which offers free assistance in disputes with traders established in another country.
5. Intellectual property
The elements of this site — the LUNEVA name, the logo, the photographs, the texts, the designs and all other content — are protected by applicable intellectual property law. Their reproduction, distribution or commercial use without prior authorization is not permitted.
6. Product information
We publish clear information about the characteristics, conditions of use, price, delivery methods and warranties of our products. Images are for illustrative purposes where indicated as such. Information about personal care products does not constitute a guarantee of specific results: results vary according to each person's individual characteristics.
7. Updates to this notice
We will update this information when the business details, contact channels or applicable legal conditions change. The version in force is always available on this page.